Privacy Policy

We use the information we collect to:

• Provide AI training data services including annotation, data cleansing, and quality assurance
• Respond to your inquiries about our solutions and services
• Process consultation requests and schedule meetings via our Cal.com integration
• Manage our expert community network and facilitate collaboration
• Send service updates, industry insights, and relevant information (with your consent)
• Improve our website functionality and user experience
• Analyze service usage to enhance our AI training data solutions
• Ensure security and prevent fraudulent activities
• Comply with legal obligations under Indian law

We implement industry-standard security measures to protect your personal information and project data:

• Secure data storage using Supabase with encryption at rest and in transit
• Access controls and authentication for our admin systems
• Regular security assessments and monitoring
• Confidentiality agreements with all expert community members
• Secure file handling protocols for client project data
• HTTPS encryption for all website communications

While we implement robust security measures, no method of transmission over the internet is 100% secure. We continuously work to enhance our security practices.

We do not sell, trade, or rent your personal information. We may share information only in these specific circumstances:

• Service Providers: With trusted partners like Supabase (database), Cal.com (scheduling), and Vercel (hosting) who assist in operating our services
• Expert Community: Project-related information may be shared with vetted experts in our network who are bound by confidentiality agreements
• Legal Requirements: When required by Indian law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to affected users)
• With Your Consent: When you explicitly authorize us to share your information

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Withdraw consent for marketing communications
• Lodge a complaint with a data protection authority

To exercise these rights, please contact us at info@trailoai.com

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, please refer to our Cookie Policy.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.